Skip to main content
Side panel
DL 1
Home
Support
User support
GDPR
More
You are currently using guest access
Log in
Home
Support
Collapse
Expand
User support
GDPR
Open course index
Home
Courses
Faculty of Social Science
Institute of Sociological Studies
Department of Public and Social Policy
Public Management for 21st Century JSM706 Archive 2018
Topic 1 - The Environment
Compulsory video - The Cynefin Framework
Compulsory video - The Cynefin Framework
Watch
this 9' Dave Snowden's video. And then watch it again :-).
Click on
Compulsory video - The Cynefin Framework
to open the resource.
◄ Compulsory video - How to organise a Children's Party
Jump to...
Jump to...
News and updates
General chat about the course...
Course Sylabus
Course Poster
Intro compulsory reading - Bourgon, Jocelyne. 2011. A New Synthesis of Public Administration: Serving in the 21st Century. Queen's Policy Studies, 2011. ISBN 978-1553393122.
J. Bourgon - Chapter 1 - The complete copy
Questions or comments?
Presentation from the 1st seminar
Compulsory reading - Bourgon, Jocelyne. 2017. The New Synthesis of Public Administration Fieldbook Dansk Psykologisk Forlag, 2017. ISBN 978-87-7158-582-7.
Compulsory reading - ook, J. W., & Tõnurist, P. (2017). From Transactional to Strategic : systems approaches to public service challenges. Retrieved from OECD Observatory of Public Sector Innovation.
Compulsory video - How to organise a Children's Party
Optional reading - Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world. IBM SYSTEMS JOURNAL, 3.
Questions or comments?
Homework 1 - Deadline FEB 28, 23:55
Presentation from 2nd seminar
Presentation from 2nd seminar - Snowden framework on health example
Compulsory video - Cutting hospital waiting times
Compulsory reading - Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matters
Compulsory reading - Capability approach on Wikipedia
Compulsory reading - Locality. 2014. Saving money by doing the right thing : Why 'local by default' must replace 'diseconomies of scale'.
Recommended video - Life Program by Participle
Recommended reading - Stiglitz's report
Questions or comments?
Homework 2 - Deadline MAR 14, 23:55
Difficult reading for those VERY insterested :-) - Wauters 2015
Presentation from the 3rd meeting
Compulsory Video - Adam Smith, The Wealth of Nations
Compulsory Video - Karl Marx, Alienation - Option 1
Compulsory Video - Karl Marx, Alienation - Option 2
Compulsory Reading - Seddon, J. Systems Thinking in the Public Sector
Compulsory Reading - Seddon, J. Freedom from Command and Control
Almost not a compulsory reading - Seddon, J. The Whitehall Effect
Compulsory reading : Osborne, S. P., The SERVICE Framework
Questions or comments?
Homework 3 - Deadline APR 11, 23:55
Presentation 4th meeting
Compulsory reading - Wauters, B. - Selfsteering in Public Service: A tale of two paradigms
For Juliëtte - Wauters, B. (2017). Zelfsturing in publieke dienstverlening: een verhaal van twee paradigma’s. Vlaams Tijdschrift voor Overheidsmanagement.
Compulsory video - Kevin 1
Compulsory reading - Wauters / Dinkgreve - CASE STUDY Improving the quality of public service and reducing costs: lessons from the public youth protection agency of Amsterdam (Netherlands).
Compulsory video - Kevin 2 (one year later...)
Questions or comments?
Homework 4 - Deadline APR 25, 23:55
Presentation from the 5th meeting
Compulsory reading - summary of Daniel Pink’s Drive
Compulsory video - Dan Ariely
Compulsory video - Daniel Pink 1
Compulsory reading - Do you know Motivation 3.0
Compulsory video - Daniel Pink 2
Compulsory video - Frank van Massenhove
Questions or comments?
Homework 5 - Deadline MAY 2, 23:55
Presentation from the 6th meeting
Compulsory reading - Veselý, A. - Accountability in Central and Eastern Europe: concept and reality
Compulsory reading - Hood, C. (1991). A Public Management for all Seasons?
Compulsory reading - Perrin, B. (2015). Bringing accountability up to date with the realities of public sector management in the 21st century
Questions or comments?
Homework 6 - Deadline MAY 9, 23:55
Presentation from 7th meeting
Re-done Homeworks - if you submit next version of HW or you do a HW late, submit it here
Optional reading - Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world. IBM SYSTEMS JOURNAL, 3. ►