Wauters, B. (2015) Where did the well-being go in ESIF?
This paper investigates the idea how it is possible to use Sen's Capability approach ideas in practice for management of public services. It draws heavily from research in psychology and uses cases of Vanguard method (discussed also in Locality (2014). If you will pick Ruth for you homework (see the HW task), you will meet her in this paper as well :-).
However, this is not an easy reading.