Compulsory Reading - Seddon, J. Freedom from Command and Control
Read Chapter 1 (pp 15-23) - Once upon a time in manufacturing from Seddon, John. 2003. Freedom from Command & Control : A better way to make the work work. Buckingham : Vanguard Consulting Ltd., 2003. ISBN 978-0-9546183-0-8.
Click Seddon_2003_Ch1.pdf link to view the file.