Public Management for 21st Century (2022)
Section outline
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As we meet again already next week and you need to read a lot, this week's assignment is simple: Just write a short (200 - 300 words) reflection of what you read and watched from the reading list. Write what was new to you, what you find surprising, what you find important or interesting and also what you find confusing at the moment.
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Read chapter "Opening" (pp. 7-20) from COTTAM, Hilary, 2019. Radical Help : How We Can Remake the Relationships Between Us and Revolutionise the Welfare State. 10. London: Virago Press. ISBN 978-0-349-00909-4.
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Read chapter "The Welfare State: how it happened and why it's not working" (pp. 21-46) from COTTAM, Hilary, 2019. Radical Help : How We Can Remake the Relationships Between Us and Revolutionise the Welfare State. 10. London: Virago Press. ISBN 978-0-349-00909-4.
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Watch this 3' Dave Snowden's video. Have fun!
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Watch this 9' Dave Snowden's video. And then watch it again :-).
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If you are too confused from the videos, or if you dislike Dave's Welsh accent, you may prefer to read his paper instead. Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world. IBM SYSTEMS JOURNAL, 3.
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Watch this 2' cartoon.
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Read Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matters: Targets And Gaming In The English Public Health Care System. Public Administration. No. 3, 2006, Sv. Vol. 84 (517–538). It is closely linked to the video you have just seen.
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In case you have a trouble in accessing the article online, here's a back-up copy.
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Let's meet some classics. Watch this 6' video on famous pin factory on which Adam Smith explains the Division of Labour.
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Let's continue with some classics. If you disliked the guy speaking about Adam Smith, Watch this 2' video about Marx's concept of Alienation.
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Let's continue with some classics. If you liked the guy speaking about Adam Smith, Watch him again in this 7' video about Marx's concept of Alienation.
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Now move back to people that are still alive. Read Chapter 4 (pp 47-65) - The present style of management from Seddon, John. 2008. Systems Thinking in the Public Sector : the failure of the reform regime... and a manifesto for a better way. Axminster : Triarchy Press, 2008. ISBN: 978-0-9550081-8-4.
Note well the (explicit) link to A. Smith and (not so obvious) link to Marx.
If you are short of time and tired of public managament, you may skip this compulsory reading now and read it later this year.
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Read one page of introduction to part 1 : The industrialisation of public services (page 23), if you like you may also read the rest of Part 1 - Chapters 2-6 (pp 24-52) - from Seddon, John. 2014. The Whitehall Effect. Devon : Triarchy Press, 2014. ISBN: 978-1-909470-47-7.
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As we meet again already next week and you need to read a lot, this week's assignment is simple: Just write a short (200 - 300 words) reflection of what you read and watched from the reading list. Write what was new to you, what you find surprising, what you find important or interesting and also what you find confusing at the moment.
-
Read chapter "Opening" (pp. 7-20) from COTTAM, Hilary, 2019. Radical Help : How We Can Remake the Relationships Between Us and Revolutionise the Welfare State. 10. London: Virago Press. ISBN 978-0-349-00909-4.
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Read chapter "The Welfare State: how it happened and why it's not working" (pp. 21-46) from COTTAM, Hilary, 2019. Radical Help : How We Can Remake the Relationships Between Us and Revolutionise the Welfare State. 10. London: Virago Press. ISBN 978-0-349-00909-4.
-
Watch this 3' Dave Snowden's video. Have fun!
-
Watch this 9' Dave Snowden's video. And then watch it again :-).
-
If you are too confused from the videos, or if you dislike Dave's Welsh accent, you may prefer to read his paper instead. Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world. IBM SYSTEMS JOURNAL, 3.
-
Watch this 2' cartoon.
-
Read Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matters: Targets And Gaming In The English Public Health Care System. Public Administration. No. 3, 2006, Sv. Vol. 84 (517–538). It is closely linked to the video you have just seen.
-
In case you have a trouble in accessing the article online, here's a back-up copy.
-
Let's meet some classics. Watch this 6' video on famous pin factory on which Adam Smith explains the Division of Labour.
-
Let's continue with some classics. If you disliked the guy speaking about Adam Smith, Watch this 2' video about Marx's concept of Alienation.
-
Let's continue with some classics. If you liked the guy speaking about Adam Smith, Watch him again in this 7' video about Marx's concept of Alienation.
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Now move back to people that are still alive. Read Chapter 4 (pp 47-65) - The present style of management from Seddon, John. 2008. Systems Thinking in the Public Sector : the failure of the reform regime... and a manifesto for a better way. Axminster : Triarchy Press, 2008. ISBN: 978-0-9550081-8-4.
Note well the (explicit) link to A. Smith and (not so obvious) link to Marx.
If you are short of time and tired of public managament, you may skip this compulsory reading now and read it later this year.
-
Read one page of introduction to part 1 : The industrialisation of public services (page 23), if you like you may also read the rest of Part 1 - Chapters 2-6 (pp 24-52) - from Seddon, John. 2014. The Whitehall Effect. Devon : Triarchy Press, 2014. ISBN: 978-1-909470-47-7.
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Read this article (17pp)
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If Britt prefers reading the original :-)
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Watch this 3' video, ideally before you read the Amsterdam case, this video is from that organisation... (situation before they changed)...
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This article is connected to the two "Kevin" videos.
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Watch this 3' (ideally after reading the Amsterdam case if you want to read it). This shows the situation after they changed...
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Read summary of Daniel Pink’s Drive (5 pp)
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Watch this TEDx video (20')
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Watch this TEDx video of the author of Drive (18')
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Look at this case from public administration. Frank was the head of the 'Belgian Federal Public Service Social Security Agency' (12')
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Read part of Arnošt Veselý's article on Accountability - parts "The concept of accountability", "Accountability overload and professional disorientation" and "Accountability trap and accountability asymmetry". (Some 4 pages in total).
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If you want, read Hood, C. (1991). A Public Management for all Seasons? Public Administration, 69(1). (14 pp) It provides historical overview of different aspects of accountability.
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Read Perrin, B. (2015). Bringing accountability up to date with the realities of public sector management in the 21st century: New View of Accountability. Canadian Public Administration 58(1)·March 2015. DOI: 10.1111/capa.12107 (17 pp)
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Read this article (17pp)
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If Britt prefers reading the original :-)
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Watch this 3' video, ideally before you read the Amsterdam case, this video is from that organisation... (situation before they changed)...
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This article is connected to the two "Kevin" videos.
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Watch this 3' (ideally after reading the Amsterdam case if you want to read it). This shows the situation after they changed...
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Read summary of Daniel Pink’s Drive (5 pp)
-
Watch this TEDx video (20')
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Watch this TEDx video of the author of Drive (18')
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Look at this case from public administration. Frank was the head of the 'Belgian Federal Public Service Social Security Agency' (12')
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Read part of Arnošt Veselý's article on Accountability - parts "The concept of accountability", "Accountability overload and professional disorientation" and "Accountability trap and accountability asymmetry". (Some 4 pages in total).
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If you want, read Hood, C. (1991). A Public Management for all Seasons? Public Administration, 69(1). (14 pp) It provides historical overview of different aspects of accountability.
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Read Perrin, B. (2015). Bringing accountability up to date with the realities of public sector management in the 21st century: New View of Accountability. Canadian Public Administration 58(1)·March 2015. DOI: 10.1111/capa.12107 (17 pp)
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Watch the 2' video at the front page of humanlearning.systems
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Read pp 11 - 52 from the book.
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Read blog entries
No 1 – The Tangled and the Trapped
No 2 - Support comes in many colours
No 7 – Learning to Thrive(they start at the bottom of page)
from the blog by Mark Smith
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Watch the 2' video at the front page of humanlearning.systems
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Read pp 11 - 52 from the book.
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Read blog entries
No 1 – The Tangled and the Trapped
No 2 - Support comes in many colours
No 7 – Learning to Thrive(they start at the bottom of page)
from the blog by Mark Smith
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Read Chapters 3-5 (pp 76 - 124) from the book.
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Have a look into the contents of HLS book and select at least one chapter from chapters 11 - 16 of your interest and read it!
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Read Chapters 3-5 (pp 76 - 124) from the book.
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Have a look into the contents of HLS book and select at least one chapter from chapters 11 - 16 of your interest and read it!
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Read Chapter 2 (pp 54 - 70) and Chapter 6 (pp 130 - 142) from the book.
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Read QUINN, Robert E and SONENSHEIN, Scott, 2008. Four General Strategies for Changing Human Systems. In: Handbook of Organization Development [online]. Thousand Oaks: Sage Publications. p. 10. ISBN 978-0-7619-2812-6.
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Pick and read an HLS case study of your interest.
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Read Chapter 2 (pp 54 - 70) and Chapter 6 (pp 130 - 142) from the book.
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Read QUINN, Robert E and SONENSHEIN, Scott, 2008. Four General Strategies for Changing Human Systems. In: Handbook of Organization Development [online]. Thousand Oaks: Sage Publications. p. 10. ISBN 978-0-7619-2812-6.
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Pick and read an HLS case study of your interest.
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If you wish to know who is the author of the New Synthesis, you may watch this 3' video. It says nothing about the New Synthesis, but a lot about Jocelyne Bourgon.
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Watch this 7' video from the conference. Don't be scared by the Norwegian title, it is in English :-).
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If you wish, you may read chapters 1 and 2 (pp 7-30) from Bourgon, Jocelyne. 2011. A New Synthesis of Public Administration: Serving in the 21st Century. Queen's Policy Studies, 2011. 978-1553393122. It covers similar ideas like the intro of the book of Hillary Cottam (Topic 1) and the intro to HLS (Topic 3). It may be interesting to compare these texts and these two chapters also serve as a good recap of the "Paradigm shifts" we discussed.
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Read pp 54-67 from BOURGON, Jocelyne, 2017. The New Synthesis of Public Administration Fieldbook. Kopenhagen: Dansk Psykologisk Forlag. ISBN 978-87-7158-582-7.
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Read one chapter (pp 66-86) from MEULEMAN, Luis, 2008. Public Management and the Metagovernance of Hierarchies, Networks and Markets. Heidelberg: Physica-Verlag. ISBN 978-3-7908-2558-9.
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If you want to know more thoughts of Louis Meuleman, watch his 9' speech from Creative Bureaucracy Festival, (from 10th minute to 19th minute).
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If you wish to know who is the author of the New Synthesis, you may watch this 3' video. It says nothing about the New Synthesis, but a lot about Jocelyne Bourgon.
-
Watch this 7' video from the conference. Don't be scared by the Norwegian title, it is in English :-).
-
If you wish, you may read chapters 1 and 2 (pp 7-30) from Bourgon, Jocelyne. 2011. A New Synthesis of Public Administration: Serving in the 21st Century. Queen's Policy Studies, 2011. 978-1553393122. It covers similar ideas like the intro of the book of Hillary Cottam (Topic 1) and the intro to HLS (Topic 3). It may be interesting to compare these texts and these two chapters also serve as a good recap of the "Paradigm shifts" we discussed.
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Read pp 54-67 from BOURGON, Jocelyne, 2017. The New Synthesis of Public Administration Fieldbook. Kopenhagen: Dansk Psykologisk Forlag. ISBN 978-87-7158-582-7.
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Read one chapter (pp 66-86) from MEULEMAN, Luis, 2008. Public Management and the Metagovernance of Hierarchies, Networks and Markets. Heidelberg: Physica-Verlag. ISBN 978-3-7908-2558-9.
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If you want to know more thoughts of Louis Meuleman, watch his 9' speech from Creative Bureaucracy Festival, (from 10th minute to 19th minute).
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Ppts from the last meeting
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Ppts from the last meeting
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Deadline for these submissions is December 31st, 2022. I'll mark these assignments in early January, well before the final discussion.
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Please register for the date that suits you best.