Compulsory reading - Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matter
Read Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matters: Targets And Gaming In The English Public Health Care System. Public Administration. No. 3, 2006, Sv. Vol. 84 (517–538). It is closely linked to the video you have just seen.
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