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Public Management for 21st Century (2022)
Topic 5: Human Learning Systems: Learning
Optional reading: An HLS case study
Optional reading: An HLS case study
Pick and read an HLS case study of your interest.
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Optional reading: An HLS case study
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◄ Compulsory reading: QUINN, Robert E and SONENSHEIN, Scott, 2008. Four General Strategies for Changing Human Systems.
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Course Syllabus
Slides - meeting 1 - draft
Homework 1 - Reading reflection
Compulsory reading: Radical Help
If you liked it, you may read also the next chapter (optional)...
Compulsory video - How to organise a Children's Party
Compulsory video - The Cynefin Framework
Optional reading - Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world.
Compulsory video - Cutting hospital waiting times
Compulsory reading - Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matter
Back-up copy of Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matter
Compulsory Video - Adam Smith, The Wealth of Nations
Compulsory Video - Karl Marx, Alienation - Option 1
Compulsory Video - Karl Marx, Alienation - Option 2
Compulsory Reading - Seddon, J. Systems Thinking in the Public Sector
Almost not a compulsory reading - Seddon, J. The Whitehall Effect
Slides - meeting 1 - draft
Homework 1 - Reading reflection
Compulsory reading: Radical Help
If you liked it, you may read also the next chapter (optional)...
Compulsory video - How to organise a Children's Party
Compulsory video - The Cynefin Framework
Optional reading - Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world.
Compulsory video - Cutting hospital waiting times
Compulsory reading - Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matter
Back-up copy of Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matter
Compulsory Video - Adam Smith, The Wealth of Nations
Compulsory Video - Karl Marx, Alienation - Option 1
Compulsory Video - Karl Marx, Alienation - Option 2
Compulsory Reading - Seddon, J. Systems Thinking in the Public Sector
Almost not a compulsory reading - Seddon, J. The Whitehall Effect
Presentation 2
HW2 - Double loop learning situations
Compulsory reading - Wauters, B. - Selfsteering in Public Service: A tale of two paradigms
Dutch version of the previous article
Compulsory video - Kevin 1
Optional reading - Wauters / Dinkgreve - CASE STUDY Improving the quality of public service and reducing costs: lessons from the public youth protection agency of Amsterdam (Netherlands).
Compulsory video - Kevin 2 (one year later...)
Compulsory reading - Summary of Daniel Pink’s Drive
Optional video - Dan Ariely
Optional video - Daniel Pink
Optional video - Frank van Massenhove
Compulsory reading - Veselý, A. - Accountability in Central and Eastern Europe: concept and reality
Optional reading - Hood, C. (1991). A Public Management for all Seasons?
Compulsory reading - Perrin, B. (2015). Bringing accountability up to date with the realities of public sector management in the 21st century
Presentation 2
HW2 - Double loop learning situations
Compulsory reading - Wauters, B. - Selfsteering in Public Service: A tale of two paradigms
Dutch version of the previous article
Compulsory video - Kevin 1
Optional reading - Wauters / Dinkgreve - CASE STUDY Improving the quality of public service and reducing costs: lessons from the public youth protection agency of Amsterdam (Netherlands).
Compulsory video - Kevin 2 (one year later...)
Compulsory reading - Summary of Daniel Pink’s Drive
Optional video - Dan Ariely
Optional video - Daniel Pink
Optional video - Frank van Massenhove
Compulsory reading - Veselý, A. - Accountability in Central and Eastern Europe: concept and reality
Optional reading - Hood, C. (1991). A Public Management for all Seasons?
Compulsory reading - Perrin, B. (2015). Bringing accountability up to date with the realities of public sector management in the 21st century
Slides - meeting 3 - draft
Assignment 3 - Freedom and flourishing
Compulsory video - Intro to HLS
Compulsory reading: Human Learning Systems: Public Service for the Real World: Introduction & Human
Compulsory reading: Tangled and trapped
Slides - meeting 3 - draft
Assignment 3 - Freedom and flourishing
Compulsory video - Intro to HLS
Compulsory reading: Human Learning Systems: Public Service for the Real World: Introduction & Human
Compulsory reading: Tangled and trapped
Slides - Meeting 4 - Draft
Assignment 4: Your term at the university as a system
Compulsory reading: Human Learning Systems: Public Service for the Real World: Systems
Compulsory selection reading: Human Learning Systems: Public Service for the Real World: What is your interest
Slides - Meeting 4 - Draft
Assignment 4: Your term at the university as a system
Compulsory reading: Human Learning Systems: Public Service for the Real World: Systems
Compulsory selection reading: Human Learning Systems: Public Service for the Real World: What is your interest
Slides - meeting # 5 draft
Assignment 5 - Your consultant job
Compulsory reading: Human Learning Systems: Public Service for the Real World: Learning
Compulsory reading: QUINN, Robert E and SONENSHEIN, Scott, 2008. Four General Strategies for Changing Human Systems.
Slides - meeting # 5 draft
Assignment 5 - Your consultant job
Compulsory reading: Human Learning Systems: Public Service for the Real World: Learning
Compulsory reading: QUINN, Robert E and SONENSHEIN, Scott, 2008. Four General Strategies for Changing Human Systems.
Optional reading: An HLS case study
Slides - meeting #6
Assignment 6 - HLS Framed feedback
Optional video: Women’s History Month (5 of 5): The Honourable Jocelyne Bourgon
Compulsory Video - Utdrag fra hovedtaler Jocelyne Bourgon sin presentasjon på Styringskonferansen 2021
Optional reading - Bourgon, Jocelyne. 2011. A New Synthesis of Public Administration
Compulsory reading: BOURGON, Jocelyne, 2017. The New Synthesis of Public Administration Fieldbook.
Compulsory reading: MEULEMAN, Luis, 2008. Public Management and the Metagovernance of Hierarchies, Networks and Markets
Optional Video: Teaching Silos to Dance, by Louis Meuleman, 2020
Slides - meeting #6
Assignment 6 - HLS Framed feedback
Optional video: Women’s History Month (5 of 5): The Honourable Jocelyne Bourgon
Compulsory Video - Utdrag fra hovedtaler Jocelyne Bourgon sin presentasjon på Styringskonferansen 2021
Optional reading - Bourgon, Jocelyne. 2011. A New Synthesis of Public Administration
Compulsory reading: BOURGON, Jocelyne, 2017. The New Synthesis of Public Administration Fieldbook.
Compulsory reading: MEULEMAN, Luis, 2008. Public Management and the Metagovernance of Hierarchies, Networks and Markets
Optional Video: Teaching Silos to Dance, by Louis Meuleman, 2020
Slides #7
Slides #7
Extra attempt for your assignment #1
Extra attempt for your assignment #2
Extra attempt for your assignment #1
Extra attempt for your assignment #2
Slides - meeting # 5 draft ►