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  1. Public Management for 21st Century (2022)
  2. Topic 1: Paradigm shifts 1
  3. Compulsory video - Cutting hospital waiting times

Compulsory video - Cutting hospital waiting times

Completion requirements

Watch this 2' cartoon. 

Click on Compulsory video - Cutting hospital waiting times to open the resource.
◄ Optional reading - Kurtz, C. F., & Snowden, D. J. (2003). The new dynamics of strategy: Sense-making in a complex and complicated world.
Compulsory reading - Bevan, Gwyn a Hood, Christopher. 2006. What’s Measured Is What Matter ►
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